PAYMENT OPTIONS

What payment methods can I use to pay?

When you are ready to finalise the payment on your order, you can purchase with a credit card, or ApplePay.

Invoices can be arranged by emailing [email protected]

* PAYMENT MUST RECEIVED IN FULL BEFORE ITEMS WILL BE SENT *

 

DELIVERY

Where do you deliver?

We currently deliver worldwide.

How much does delivery cost?

Orders are calculated by weight.

Regular postage
Up to 500g – $9.95
500g to 3kg – $12.95
3kg to 5kg – $14.95
5kg or more – $19.95

Local pick-up is FREE from NPSA Head Office in Blackwood 5158. Please wait for your ‘Ready for Collection’ email. This will have the available days/times our office is open.

International postage is a $14.95 flat rate unless your order is especially large, heavy, or bulky, will we contact you directly if additional payment is required.

It is your responsibility to advise us should an order delivery be late, incorrect, or damaged. Please contact us immediately here.

How soon will I receive my order?

Orders processed on Monday’s and Thursday’s. All parcels are sent via Sendle or Australia Post.

Local and interstate orders will usually take between 3 -10 business days to reach you. International orders can take up to 4 weeks.

If you require a parcel urgently, please let us know by emailing [email protected] or calling our office (08)84900868

 

RETURNS

If you are not 100% satisfied with your purchase, product faulty or change of mind please contact us at [email protected]